In an ideal world, you could spend hours talking to your clients and finding out all about them to build the most person-centred care plan possible. Care managers and coordinators often tell us they worry about the time it’ll take to record such open-ended questions such as ‘what matters to you’, especially when they have lots of clients to repeat the process with. So how can you make sure that your care planning captures every single element of “what matters”? This blog will walk you through the steps you need to take to ensure every person in your care gets asked the right questions to ensure their care can be really person-centred.Īs a home care provider, time is tight. This extra information will equip you and your care team with the correct information to improve the quality of care you provide. By truly understanding what is important and filling in the blanks, you’ll help build a full-colour picture of the people you care for. So, instead of doing what’s important “for” someone (like making sure they take their meds and get dressed every day), you can start to look at what is really important “to” them (like dressing them in their favourite clothes and offering them their favourite beverage with their medications). And the great news is that you can start to build person centred care plans that focus on what matters to people by starting with the right questions. When it comes to care delivery, it can be difficult to separate what matters ‘to’ someone and what matters ‘for’ them.īut the difference between the two could completely change the outlook of your care. In this post, you'll discover our top examples of person-centered questions.
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